How can we help?

Most clinics are fully up and running within 24 hours. Our onboarding team walks you through configuration, staff accounts, and your first appointment slot.

Yes. Our team assists with data migration from your current system -- whether that's a spreadsheet, another EMR, or a paper-based record. We handle the import securely and verify accuracy before you go live.

Security is built into the architecture, not bolted on. Every clinic gets its own isolated database so patient records are never co-mingled. All traffic is encrypted over TLS, and every account requires two-factor authentication.

Yes. CureYou.ai is fully bilingual -- English and Arabic -- with right-to-left layout support throughout the staff app, patient-facing flows, and all system-generated documents.

Your account moves to a paused state -- no data is deleted. All patient records and appointment history are retained for 30 days, giving you time to choose a plan or export your data.

Email us at support@cureyou.ai. We respond within one business day. For urgent clinical issues, include "URGENT" in your subject line and we escalate immediately.